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Good to know
We ship to the UK, Europe, USA & Canada. Your order will be packaged carefully and delivered to your chosen address. Delivery times vary according to item and location, and this information can be found on on this page or on our Shipping & Delivery page. You will receive automated order and shipping confirmation emails keeping you up-to-date once your order has been placed.
Orders can be returned or exchanged within 14 days of receiving the parcel, providing they are unused and in the original packaging. This excludes commercial custom-made items, which are non-returnable. Please see our Returns & Refunds page for more information.
Please reach out to us any time via email at info@softplaykingdom.com. We endeavour to reply to all inquiries within 24 hours. You may also reach us via DM on our social media accounts.
