Cookie Policy
Last updated: January 2026
This Cookie Policy explains how Soft Play Kingdom (“we”, “us”, “our”) uses cookies and similar technologies when you visit www.softplaykingdom.com (the “Site”).
This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve user experience, and provide information to website owners.
Cookies may be:
- Session cookies – deleted when you close your browser
- Persistent cookies – remain on your device until they expire or are deleted
2. How We Use Cookies
We use cookies for the following purposes:
- To enable essential website functionality
- To remember your preferences
- To analyse website traffic
- To measure marketing performance
- To provide relevant advertising
We do not place non-essential cookies on your device without your consent where required by law.
3. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off.
They include cookies used for:
- Shopping cart functionality
- Secure checkout
- Customer login
- Fraud prevention
- Session security
These cookies do not require consent.
B. Analytics Cookies
These cookies help us understand how visitors use our Site so we can improve performance and user experience.
We use:
- Google Analytics
- Shopify analytics tools
These cookies collect information such as:
- Pages visited
- Time spent on site
- Device type
- Approximate location
- Traffic source
Analytics cookies are only activated after you provide consent via our cookie banner (where required).
C. Advertising & Marketing Cookies
These cookies help us deliver relevant advertisements and measure campaign performance.
We use:
- Meta Pixel (Facebook and Instagram advertising tools)
- Shopify marketing and referral tracking tools
These cookies may collect:
- Browsing behaviour
- Products viewed
- Purchase activity
- Interaction with advertisements
- Device identifiers
Advertising cookies are only activated after you provide consent via our cookie banner (where required).
4. Third-Party Cookies
Some cookies are placed by third-party service providers, including:
- Shopify
- Meta (Facebook & Instagram)
- Klarna
- Clearpay
These providers may process data in accordance with their own privacy policies.
Where personal data is transferred outside the UK or EEA, appropriate safeguards are in place in accordance with UK GDPR.
5. Managing Your Cookie Preferences
When you first visit our Site, you will see a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Manage your preferences
You can change or withdraw your consent at any time by clicking the “Cookie Preferences” link available on our website.
You can also control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Helpful resources:
- www.allaboutcookies.org
- Your browser’s help section
6. How Long Cookies Are Stored
The duration of cookies depends on their purpose.
- Session cookies expire when you close your browser.
- Persistent cookies may remain on your device for between 30 minutes and up to two years, unless deleted earlier.
7. Do Not Track Signals
Some browsers offer a “Do Not Track” feature. Currently, there is no consistent industry standard for responding to these signals, and we do not alter our practices when such signals are detected.
8. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. Updates will be posted on this page.
9. Contact Us
If you have questions about our use of cookies, please contact:
Email: info@softplaykingdom.com
Website: www.softplaykingdom.com
If you are a UK resident and believe your data protection rights have been breached, you may contact the
Information Commissioner's Office (ICO).