Please email us as soon as possible at info@softplaykingdom.com. We generally cannot make changes to your order after 24 hours from purchase. If your order has already been shipped, you may return or exchange the items you do not wish to keep.
Please see our Shipping & Delivery page for details.
Please see our Refunds & Returns Page for details.
Some items may be shipped separately due to size and logistics.
You will receive an email notification with your tracking information once your order ships.
Please see our Refunds & Returns Page for details.
We accept debit or credit card payments, including Visa, Mastercard and American Express through our trusted and encrypted payment processor. You can also pay via PayPal. Your payment information is only used for the transaction in question and not stored.